Payout breakdown
Connex keeps the selling process simple. Before anything is finalized, sellers are shown the sale price, Connex fee, and final payout.
No sale = no fee. If your item does not sell, you do not owe Connex anything.
How seller payouts work
1. You submit your item Send the item details, photos, condition, location, and the minimum amount you want.
2. Connex reviews the item We review the item and decide if it is a good fit for buyer requests, local listings, or promotion.
3. We confirm the fee before moving forward If Connex moves forward with your item, we explain the fee structure before anything is finalized.
4. The item sells Once a buyer pays and the sale is confirmed, Connex deducts the agreed fee.
5. You get paid You receive your payout through the agreed payment method.
Service Fee Breakdown
| Price | Standard Seller Service Fee |
|---|---|
| Under $50 | May require bundling or review |
| $50 - $149 | 25% |
| $150 - $499 | 20% |
| $500 + | 15% |
Connex fees depend on the type of match or transaction. In most seller-assisted transactions, Connex only gets paid if your item sells. Our standard service fee is based on the final sale price:
Example: If your item sells for $200, Connex takes 20% ($40), and you receive $160.
For direct buyer-seller matches, Connex may charge a finder’s fee before releasing match details. Any fee will always be disclosed before you choose to move forward.
No sale = no seller service fee. If your item does not sell through Connex, you do not owe a seller service fee.
Payment methods and timelines
Seller payouts are sent within 24–48 hours after buyer payment confirmation and item receipt confirmation.
Payouts are processed through approved methods like Zelle or PayPal; Cash App is not used.
Connex will confirm the seller payout, fee, and method before finalization.
For local pickups, payouts are sent after buyer confirms pickup and item handoff.
For shipped items, payouts are sent after tracking shows delivery or buyer confirmation.